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Employment Opportunities
Employment Opportunities
Do you have an outgoing personality? Do you consider yourself a winner and want to become part of a winning team? Do you enjoy helping others? If you answered yes to all of these questions and are looking for new challenges, then you may want to consider joining the SunWest Federal Credit Union team.
At SunWest, you will become part of a team that celebrated its 70th anniversary in 2007. If you enjoy meeting and greeting members, you may want to review our available positions as a Teller, Member Service Representative, or Telephone Service Representative. Or you may have other talents that would allow you to perform best in a back office environment, such as in Accounting or Information Technology. At SunWest, here are some of our benefits you will enjoy as part of the team.
- Defined Benefit Plan
- Medical and Dental
- Life Insurance
- 401(k) Plan
- Tuition Reimbursement
- Short-Term Disability
- 9 Paid Holidays
- Vacation, Sick Leave & Personal Day
- Free or Reduced Cost on Credit Union Services
All positions listed will remain posted above until they are filled. Full-Time positions are 40 hours per week and may require availability for Saturday hours. Part-Time positions are usually 20 hours or less per week depending upon our needs and would require availability for Saturday hours.
SunWest Federal Credit Union is an Equal Opportunity Employer. SunWest does not discriminate on the basis of Race, Color, Religion, National Origin, Sex, Age, or Marital Status, and we offer equal employment opportunities to individuals with disabilities. For additional Information feel free to contact our Human Resources Department at:
- Voice: (602) 866-1184
- Email: hr@sunwestfcu.org
- Fax: (602) 866-1126
Current Open Positions
Branch Manager - North Phoenix
To apply in person, visit our corporate office at 11839 N 28th Drive, Phoenix, AZ 3rd Floor in Human Resources department.
Job Summary:
The SunWest Federal Credit Union Branch Manager is responsible for leading a team of sales and service professionals to meet and exceed the sales goals and service targets of the organization. Each branch manager is expected to:
- Work directly with members to uncover and satisfy their financial needs.
- Ensure the operational excellence of the branch.
- Maintain the highest level of member service and "Lead from the Lobby," by greeting members, directing them to the appropriate areas of the branch, and ensuring that the customers' needs are met.
- Observe the branch team in action "through the eyes of the member." Supervise and coach teams on proper execution of key credit union service standards, while role modeling the desired behaviors.
- Manage overall aspects of running an efficient and productive branch while demonstrating SunWest Federal Credit Union?s core values and exhibiting the expectations of the Mission and Vision Statements.
The position may be required to work weekends and/or extended hours and regular, reliable attendance is critical.
Knowledge Required: (Includes formal education and on-the-job training, licensure, etc.)
High School graduate. Some university or college with an emphasis in business, accounting, economics or communications is preferable. Five (5) years of financial institution experience and three (3) years experience in the Branch Manager position (or equivalent) required.
Full Time Teller - Mesa
To apply in person, visit our corporate office at 11839 N 28th Drive, Phoenix, AZ 3rd Floor in Human Resources department.
Job Summary:
- Handle and process in an accurate and timely manner member transactions which include, but are not limited to deposits, withdrawals cash advances, loan payments, transfers, travelers cheques, money orders and stop payments.
- Pay member drafts after verifying the integrity of the draft instrument for proper endorsements and negotiability.
- Process incoming mail to ensure all deposits and loan payments are properly entered.
- Provide members with information regarding Credit Union services and cross-sell programs as applicable. May be asked to open new accounts or handle member complaints or problems or assist with safe deposit box rental and admittance.
- Under dual control process Night Depository, ATM deposit verifications and assist with the verification of cash from correspondent institution.
- Maintain proper cash levels at teller station and balance teller drawer and perform a final balance at the end of the day.
- Other sundry duties as may be assigned.
The position may be required to work weekends and/or extended hours and regular, reliable attendance is critical.
Knowledge Required:
High School graduate with 6 plus months of cash handling experience.
Member Information Center Generalist
To apply for this position in person, you may visit our Cactus office at 11839 N. 28th Drive in Phoenix.
Job Summary:
Performs various operational tasks pertaining to member record storage and retrieval, document archiving, microfilm/fiche processing, outbound/inbound mail processing, and processes paid loan reports. Provide back-up to numerous functions within the department including TSRs, Supply Specialist, and Records Specialist. Provide exceptional Member Service to members and internal staff at all times.
- On a daily basis audit archived documents for proper indexing and image quality.
- Records vault administration: Organize and file documents, titles, and microfilm/fiche; Maintain logs of items removed from the records vault.
- Perform function of TSR on a daily basis for coverage, as needed.
- Process paid loan paperwork. Send paid loan docs, deed releases,and collateral titles to members and dealers.
- On a daily basis, assist with opening the mail under dual control, process returned mail placing bad mail flags on system and contacting members for corrected addresses. Perform address changes received from USPS address change notification cards.
- Microfilm Processing: Film and log ancillary documents related to daily teller work; Arrange for film development and follow up on timely return of film; View developed film for quality control.
- Perform functions of Supply Specialist and Records Specialist in backup capacity when needed.
- Other duties as assigned.
The position may be required to work weekends and/or extended hours and regular, reliable attendance is critical.
Knowledge Required: (Includes formal education and on-the-job training, licensure, etc.)
High School graduate or equivalent with good organizational skills. Valid drivers license required
